Do you store my viewing history?

No, ITTechBasics IPTV does not collect or store your specific viewing history. We may collect aggregated, anonymous data on popular content to improve our service, but this data is not linked to individual user accounts.

Is using a VPN with your IPTV service recommended for privacy?

While our service is secure, using a trusted VPN is always a good practice for enhancing online privacy and security. A VPN can help mask your IP address from your ISP and other third parties, providing an additional layer of protection.

How can I delete my personal data?

You have the right to request the deletion of your personal data. You can do this by contacting our support team via WhatsApp at https://wa.me/212684381813. Please note that we may need to retain certain information for legal or financial compliance purposes.

Privacy Policy

Revised on September 14, 2025.

Welcome to ITTechBasics IPTV. We are dedicated to securing your personal data and respecting your privacy rights. If you have any queries or concerns related to our policy or the treatment of your personal information, please contact our support team.

1. Data We Collect

We collect personal information that you willingly provide when you register for our IPTV service, indicate an interest in learning about us or our products and services, or otherwise get in touch with us.

Included in our collection are these personal details:

Contact Information: Your email address for account setup and contact.
Payment Data: We obtain the necessary information to handle your payments when you make purchases, such as your payment method number (like a credit card number). All payment details are stored by our payment processor, and we recommend reviewing its privacy policies.
Device and Connection Information: We automatically gather your IP address and device information (e.g., device type and operating system) when you access our service. This is necessary for security and service provision.

2. How We Use Your Data

We leverage the information we gather or receive:

To provide and manage your account. We apply your data to form your account and keep it operational.
To process transactions. We use your data to charge you for our available services.
To send administrative information. Your email may be employed to communicate important details about your account, service alterations, and new policies.
To protect our Services. We apply IP and device details for security reasons, aimed at preventing unauthorized access and countering DDoS attacks.

3. Legal Bases for Processing

We manage your data according to the following legal reasons:

Consent: Your data might be processed if you have explicitly consented to the use of your personal information for a designated purpose.
Legitimate Interests: We could process your information when it is needed to meet our legitimate business aims, including service provision and fraud deterrence.
Performance of a Contract: In cases where we have established a contractual agreement with you, we may handle your personal information to meet our contractual obligations.

4. Data Retention

Your personal information will be stored only for the time needed to meet the purposes described in this privacy policy, unless a longer retention duration is necessary or permitted by law, including tax, accounting, or legal requirements.

5. Cookies & Tracking Technologies

We may implement cookies and similar tracking technologies to collect or store information. These primarily include functional cookies needed for the website and client area to operate effectively. We do not use intrusive tracking cookies for advertising.

6. Third-Party Services

We might share your information with third-party vendors, service providers, or agents that provide services for us or on our behalf and require access to such data to complete their work. Examples include:

Payment Gateways: For secure processing of payments.
Analytics Providers: To enhance our service, we analyze data (e.g., Google Analytics). The information shared is often aggregated and anonymized.

7. Data Security

We have adopted appropriate technical and organizational security protocols designed to safeguard any personal data we process. However, do remember that we cannot guarantee the absolute security of the internet.

8. Your Data Protection Rights

Depending on where you reside, you might possess specific rights related to your data.

The right to access – You have the authority to request copies of your personal data.
The right to rectification – You possess the right to demand that we rectify any details you find misleading.
The right to erasure – You possess the right to demand the deletion of your personal data under specific conditions.
The right to opt-out – You may choose to stop receiving our marketing communications whenever you like.

To assert these rights, kindly contact our support team.

9. Children™s Privacy

Our offerings cater solely to those who have reached the age of 18. We do not intentionally collect any personal information from minors under this age.

10. Contact Us

If there are queries or comments concerning this policy, please contact our support team.